- Customer churn rate: A low customer churn rate is a sign that your customers are satisfied with your products and services.
- Revenue growth: Consistent revenue growth is a sign that your business is healthy and growing.
- Employee turnover rate: A low employee turnover rate is a sign that your employees are happy and engaged.
- Innovation: The number of new products and services that you develop is a sign of your commitment to innovation.
- Adaptability: The ability to quickly adapt to change is a key indicator of resilience.
By measuring your resilience, you can identify areas where you can improve and make changes to your business accordingly.
FAQ
Q: What are the biggest challenges facing software businesses today?
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